Terms and Conditions

Last updated: July 7, 2025

Welcome to CertPad, a product of SuperSphere Labs LLP. ("we," "us," or "our"). By accessing or using our AI-powered certificate generation platform, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

9. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any part of the service at any time, temporarily or permanently, with or without notice. We will make reasonable efforts to provide advance notice of significant changes that may affect your use of the platform.

  • Feature updates and improvements may be deployed regularly
  • Pricing changes will be communicated 30 days in advance
  • Deprecated features will have a reasonable phase-out period
  • Data export tools will be provided before service discontinuation

10. Governing Law & Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

Dispute Resolution

  • We encourage resolution of disputes through direct communication first
  • Formal disputes will be resolved through binding arbitration
  • Arbitration will be conducted under the rules of the American Arbitration Association
  • Class action lawsuits are waived in favor of individual arbitration

11. Indemnification

You agree to indemnify, defend, and hold harmless SuperSphere Labs LLP., its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the service, violation of these terms, or infringement of any third-party rights.

12. Termination

By You

  • Cancel subscription anytime through account settings
  • Request account deletion with 30 days notice
  • Export your data before termination
  • Some data may be retained for legal compliance

By CertPad

  • Immediate termination for violations of terms
  • 30 days notice for service discontinuation
  • Data export period provided when possible
  • Refunds handled according to our refund policy

13. Changes to These Terms

Updates and Notifications

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices.

  • Significant changes will be emailed to registered users
  • Updates will be posted prominently on our website
  • 30 days notice provided for material changes
  • Continued use constitutes acceptance of updated terms

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.

15. Contact Us

If you have any questions about these Terms and Conditions or need clarification on any provisions, please contact our legal team:

Legal Inquiries: hello@certpad.com

General Support: hello@certpad.com

Response Time: Within 5 business days